Learn All Networking Concept In Easy Way: Windows

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Broadband Router FAQ

Q: Need Instruction for setting up the router.

A: Here is the Quick Installation Guide with step by step screen shot.

Power off your cable modem/DSL modem. Connect a RJ45 Cat 5 cable from the cable/dsl modem ethernet port to the WAN port of router. Then connect a RJ45 Cat 5 cable from the network adapter of your PC to a LAN port of the router.

Power on the cable modem/DSL modem. Wait 1 minute for the cable/DSL modem to start up. Then power on Edimax router. Take a look at the LEDs on the router.

The LEDs of WAN port of the router should be lit up. If none of the WAN 10/100M and LNK/ACT is lit up, please try a different RJ45 cable and make sure the cable is plugged in securely.

The Link/Act LED of the specific LAN port should be on.

Q: How to login to the router and configure the router?

A: The default IP address for Edimax router is 192.168.2.1

Open Internet Explorer. In the address bar, type in http://192.168.2.1 then hit Enter. You will get the login prompt window. The default username is admin. The password is 1234. Hit Login button. You will login to the router's configuration page.

Q: Unable to login to the router? The Internet Explorer gives me "the page can not be displayed."

A: Please do the following.

1. Make sure your network cable are connected correctly and LED of the specific LAN port on the router is lit up.

2. Check the IP address of your computer.

The default IP address for Edimax router is 192.168.2.1. If your computer does not have an IP address like 192.168.2.xxx, your computer is not in the same IP network with the router. Then you can not login to the router.

Do the following to check the IP address of your computer,
Click on Start and select Run. Type "command" hit OK. Under the command prompt, type "ipconfig" then hit Enter key. You will see the IP address. It should be like 192.168.2.xxx.

     If the IP address is not 192.168.2.xxx, make sure your PC is configured to obtain IP address automatically.
    For Windows 98/ME computers, go to Network in Control Panel. Double click on TCP/IP protocol for the ethernet adapter. Select the option of "Obtain an IP address automatically". Click on Gateway tab, remove any exist Gateway address.
    For Windows XP/2000 computers, go to Network Connections in Control Panel. Right click on Local Area Connection and select Properties. Double click on Internet TCP/IP protocol. Select the option of "Obtain an IP address automatically".
    Click OK to close Network Connection. Windows 98/ME may ask you to restart. After computer restart, check IP address by running "ipconfig" in command prompt.

To release and renew the IP address:
    For Windows XP/2000 computers, go to command prompt. Type "ipconfig /release" Enter. Then "ipconfig /renew" Enter.
    For Windows 98/ME computers, go to command prompt. Type "winipcfg" Enter. In the drop down selection, select your network adapter. Click on Release button. Then click on Renew button.

3. After your computer has IP 192.168.2.xxx, you can do the PING test.
Go to the command prompt. Type "ping 192.168.2.1" then hit Enter. You should receive 4 replies. The statistic shows packet sent = 4, receive = 4, lost =0.

Then you can go to IE browser http://192.168.2.1 to login to the router.

Should you still fail to login to the router, proceed the Step 4 below.

4. In IE browser, click on Tools menu. Select Internet Connection. Click the Connections tab. The option of "never dial up a connection" should be selected.

Click the LAN Setting tab. Make sure none of the Proxy setting is enabled. Click on OK. Close the Connection windows. Try again to login to router http://192.168.2.1.

5. Click Tools in IE browser. Select Internet Options. Click Security tab. Lower your security level if you use Default level. If you use Custom level, make sure you enable the Active scripting and the scripting for Java applets.

6. If above still does not help you out, please reset the router by pushing the Reset button of the router for 10 seconds. The router will restore the factory default and use default IP address 192.168.2.1. However, you will lose all existing configuration settings.

Q: How to reset the router to default?

A: Power on the router. When LEDs become stable, press the reset button at the back side of the router for 8 to 10 seconds. Then wait for one minute, the router will be ready to use.

Q: How to check whether my router is connected to Internet?

A: Login to the router configuration page at http://192.168.2.1. Click on Status Information. Click on Internet Connection. If you see a WAN IP address, subnet mask, default gateway, the router is connected to Internet.

Q: I have Comcast Cable/MediaCom/Road Runner for high speed internet and my Edimax router is not connected to Internet.

A: Power off the cable modem. Power off the Edimax Router.
Power on the cable modem. Wait 1 minute for the cable modem to start up. Power on the Edimax router.

Then go to http://192.168.2.1. Login with username admin, password 1234.

Go to General Setup. Go to WAN. Select the option "Dynamic IP address", click on More Configuration.

Click on the button "Clone MAC address".

Click on Apply. If you receive a screen with two options "Continue" and "Apply", click on Apply.

Wait for 1 minute and you will see the OK button. Click on OK.

On the top corner, click on Status. On the left menu, click on Internet Connection. If you see the IP address, your computers should have Internet.

Q: I have TELUS DSL.The router should get on line?

A: Go to http://192.168.2.1. Login the router with username admin and password 1234. Go to General Setup. Go to WAN. Select the option of Dynamic IP. Click on More Configuration. Click on Clone MAC address button. Click on Apply. The router should get on line after this. Go check your favorite web site.

Q: I have Persona Cable. how 2 check Status for Internet

A: Login to http://192.168.2.1. Go to General Setup. Click on WAN. Select Dynamic IP. Click on "Clone Mac Address" button. Click on Apply.

Then check Status for Internet Connection.

Q: The time clock is not correct, how can I fix it?

A: Login to http://192.168.2.1. Go to General Setup. Click on System. Click on Time Zone. Select the correct time zone. Input the time server address 209.132.176.4. Click on Apply. That shall fix the problem. You can also use this time server, 192.43.244.18.

Q: Ways to check firmware version of this router?

A: Login the router, click “Status” at the top corner, then check “Runtime Code Version”. The runtime code version is the firmware version.

Q: Ways to upgrade firmware?

A: First of all, download the latest firmware file of your router from Edimax Download page. Save the file to your hard drive. Extract or Unzip the download file to be a .bin file. Please remember what folder you extract the file to.

Then click “Firmware Upgrade”, you will get

Click “Browse” to choose the folder where the firmware is located, then click “Apply”. After about one minute, the router will be ready to use.

Q: I forget my password, what can I do?

A: You will need to reset the router and restore the factory default. Push the reset button for 10 seconds then release the reset. Please note you'll lose the current configuration of the router. The factory default username is admin, password is 1234.

Install DMS and your 3G Modem on your PC

Pre-requistes - Install DMS and your 3G Modem on your PC (Windows)

Before starting, you will need to have installed some USB Diagnostics software. We recommend and use in this guide HHS's software called DMS (Device Monitoring Software, USB Monitor). This is available from here and a 14 day trial can be downloaded directly from here. Also, be sure that the 3G modem or phone works correctly on your PC and that you can connect to the internet.

Step 1 - Identifying your Modem's USB IDs

Your USB modem/phone must be correctly installed any plugged into your PC. From your windows desktop, Right Click on 'My Computer' and select 'Manage':

Computer Management will open, as shown below. Within that, in the left hand pane, you will find Device Manager. If you select Device Manager, you will then see a list of all hardware components in the right hand pane, categorised by device type (hard drives, VDUs etc.). Select the category for Universal Serial Bus (USB) Controllers, as shown below. Within there, you will see several USB devices, including your hubs, as well as some USB devices you don't immediately recognise.

Your USB modem/phone may have an obvious name, so you can immediately identify it. Otherwise, your USB modem might actually be shown as a USB Mass Storage Device because the modems often have built in memory (like a USB memory stick) as well as their modem. Right click on the most likely device and it should be easier to identify the device by the manufacturer name; in the example below, you can see &quotHuawei" on the General tab.

Click on the 'Details' tab, as shown below and here you will find the USB PID/VID numbers. Note those down for later:

Step 2 - Setting up 'Device Monitoring Studio'

Your USB modem should still be connected to your PC. Load up the DMS software (as shown below). In the left hand pane, you will see your various USB devices. Select your USB modem. It may be listed with an obvious name, or may not. In our example, it's nice and clear as the Huawei modem or USB Composite Device. To be sure we're selecting the right device, right click on it and select properties. If you're really not sure, you could repeat the whole process on more than one device. On the 'diagnostics' tab, you will see the USB PID/VID identifiers; they should match the IDs which you noted down earlier in stage 1. If it doesn't match, try one of the other USB devices:

Double click the modem in the left hand panel and the screen below will appear. In the right hand panel, you will see that 'Data Recording' is already listed. Select URB View to add that to the list too. Once that is sown in the right hand panel, click Start to begin capturing.

Step 3 - Capturing the Modem Setup Data

Unplug the USB 3G modem from your PC. Wait for 10-15 seconds for any remaining USB activity to cease. Then click the 'Erase All Views' button in the DMS software; that will just remove any accumated data so far which we don't need:

Plug your USB modem/phone back into your PC and once it has been recognised by the PC. Go online to the Internet using the 3G modem. Commonly, this is done with a program provided by your cellphone company. In the example below, we're using T-Mobile and we would press the 'Connect' button:

Once you are online to the Internet, disconnect from the Internet. Again, this is usually by pressing a 'Disconnect' button in your 3G utility (as shown above for T-Mobile). After the 3G connection has disconnected, immediately go back to the DMS program screen. Right Click on the log, as shown below, and select Export. Save (export) the file using a descriptive filename, e.g. HuaweiE220.html to match the model:

Step 4 - Send us the information

Now that you have the log file, you need to email it to the support department but please also remember to provide details about the USB Modem (or cellphone) model (e.g. 'Huawei E220', or 'Nokia N95'). Sometimes cellphone companies 'debrand' the modem and put their own name or logo on it, making it difficult to tell the model. Do your best to identify it for us though!. A photo of the modem or phone is also useful.

If you can, please also collect syslog output from the router covering an attempted connection while the USB 3G modem is connected to the router.

First setup syslog, enable recording and then reboot the router so that the syslog recording will cover a full sequence of the router trying to detect the USB 3G modem. Instructions covering syslog are here

Please don't expect 'overnight' solutions; Any firmware has to be tested in-house first, even if it's beta firmware. If your modem can be supported, we will try to add it into the beta firmware release, or send you a special test version if we need further help. Also, we cannot promise to ad support for every modem, particularly if it's an obsure model which few people have requested.

Use Ethereal

Ethereal is an excellent and free third-party tool useful if you wish to examine the data that your PC is sending, at the TCP/IP level (across the Ethernet). It is often referred to as a 'sniffer'. Ethereal is not a DrayTek produced or supported product but we provide some installation documentation as a courtesy here.

Ethereal will capture data packets coming in and out of your PC and is therefore very useful to an engineer for diagnosing problems, or improving compatibility with specifical applications. Although these instructions looks long and complicated, the program is actually very easy to use and reasonably intuitive, though we would not recommend Ethereal for novices.

Download the WinPCap utility from here
Download Ethereal for Windows 98/Me/XP/2k from here.
Load the program by double clicking the dekstop icon :
The main program window will appear, similar to this :
Select Capture and Start (or press Ctrl-K):
If you get the following error, you must firstly install the WinPCap driver (see earlier) :
After selecting 'Capture' this screen will appear :

Ensure that all of the buttons in the Name Resolution section are NOT selected (i.e. they should not be depressed).
In the filename box, enter a suitable filename for the capture file. It is this file which you will examine later, or send to your support contact, so give it a name that is fairly unique, not something too generic like "log.txt":
Ensure that there is no other Ethernet/Internet activity running on your PC, such as a download; such activity will add unnecessary data to the log we're about to make.
Click the OK button and capture will commence; the following window will appear on your screen to show that capure is in progress :
Now, leaving Ethereal running, you should now immediately carry out the function/process that you are trying to diagnose. For example, if it is a VPN client connection, try the connection.
Once the process under examination/test has completed, go back to Ethereal and in the status window, click :
Depending on how much data it captures, Ethereal will take a few seconds to collate the information. Once ready, your Ethereal window will be filled with data, something like this :
You can now close Ethereal and examine the data it captured which will have been saved to the filename you selected earlier. If you have been asked for send that capture to someone, it's the same file you should send.

Vigor ADSL Router Troubleshooting Tips

Part 1 - PCs/LAN communicating with Router

Your PC should be connected to the router via a suitable Ethernet (RJ45) cable. Does the appropriate ethernet switch LED (1/2/3/4) light up (green = 100mb/s, Amber = 10mb/s) ? The Vigor2600's Ethernet ports are auto-sensing to speed and cable configuration, so crossover/straight or uplink/normal connections will all be automatically adjusted for.

Every device on your network must an a unique IP address. The router's DHCP server facility will automatically allocate these to your client PCs, assuming that they are set to obtain their details automatically.
The router's own IP address by default is 192.168.1.1 and all local PCs must have an IP address within the same 'subnet' - for example 192.168.1.20 or 192.168.1.66. Only the last octet (and 8 bit binary number, represented in decimal - i.e. the number after the final dot) will vary - this is known as a class C subnet.

winipcfg

ipconfig.exe IP Config

In WindowsXP, you can check your PC's current IP address by opening Network Connections; if you select the LAN connection, the settings will appear on the left of the screen - like in the example below. Here we can see that the Network connection is enabled and that the PC has obtained an IP address of 192.168.1.10 :

You can obtain the same information by right-clicking on the Network Connection's icon in the system tray and selecting 'Status' :

If your PC is not getting an IP address (as described in previous sections), you need to check that your PC's TCP/IP settings are correct. As mentioned earlier, we recommend that you make use of the router's DHCP facility which is enabled by default. From Windows98/Me Control Panel/Network, check your TCP/IP Properties are like this :

For Windows XP, the LAN/Network card setup is very similar to Windows 98/Me, but the screens look a little different. Once your network card (Ethernet 10/100BaseT) is installed, it may be automatically set up correctly by default. You can check the settings from your PC's 'Network Connections' menu :

Select the TCP/IP protocol as shown below and click on 'properties' and then check that Obtain IP address & DNS Automatically are both selected :

For Apple MacOS, to select and enable the DHCP client facility on your computer, the TCP/IP control panel should be set like this for MacOS 8/9 and X respectively :

Once the addresses have been allocated by the router, they will appear in the screen above.

If you are not using DHCP (i.e. 'Obtain IP Address Automatically' as shown above) then you must manually give your PCs an IP address. This address must be within the same subnet as the router's own LAN IP address. This means that if the router is 192.168.1.1, then the other PCs must be numbered 192.168.1.nnn where 'nnn' is a number from 2 to 254. Additionally, each PC must have the 'Default Gateway' and 'DNS Server Address' set to the router's IP address (192.168.1.1 unless you changed it). None of this is necessary if you are using DHCP, hence it's recommended to rely on DHCP whenever possible.

To confirm the PC can see the router, you can use the Windows 'ping' utility. This sends a small packet to the router, which the router sends back, to confirm communication is fine. From an MS-DOS prompt, enter 'ping 192.168.1.1' - you should get replies with a time in milliseconds (e.g. 12ms).

Part 2 - Router communicating with your ISP & The Internet

The above checks should confirm that your PC and network is connected to the router correctly, so you should be able to access the router's Web Configurator interface. This is the main method for setting up, controlling and monitoring the router. Load your standard web browser (e.g. MSIE, Netscape etc) and into the address bar simply enter http://192.168.1.1 (which is the router's address). You can also get into the Web Configurator interface via the Router Tools "Smartstart" wizard. You will be asked for the router's admin password (blank by default - you can change it later) and then the main router menu should appear as shown below. This main menu 'front page' also shows the version of firmware installed in the router, at the top right hand side :

If you cannot get into the router's web configurator or Dial-Up Networking tries to dial when you try to access the internet, check your 'Internet Options' from Windows Control Panel. They should be set as shown below (varies with O/S). Select 'never dial a connection' to prevent the PC using a dialup modem (DUN) connection :
Click on LAN Settings and ensure that no proxy is set. It should look like this :

If you have a software firewall installed, for example Zonealarm, Norton Firewall etc. or SBS Proxy server, these can sometimes interfere with access to the router.

It is very simple to set up the router for standard Internet access. You will need to know your login name and password for your ISP. Go straight to the Internet Access Setup menu on the top right, in the cyan box :
Then on the next menu, be sure to select the PPPoE/PPPoA sub-menu (not MPOA!).

In the PPPoA setup screen, it's important the the boxes on the left are set as shown below (unless you are outside the UK, in which case refer to your ISP/Telco). On the right hand side, the ISP name is just for reference, but the username and password must be correct - check these with your ISP if you are not sure what to enter - these are the username and password that you use to log into your ISP.
Once everything is entered as shown above, that's all that's needed for a typical ISP setup. Click OK to save those settings:

Please note that since Autumn 2003, ADSL lines in the UK may be autodetected as PPPoE or LLC/Snap encapsulation (if you use the router's autodetect method); don't worry - those settings should also work.

Once your ISP details are set, if the ADSL line cable (RJ11) is connected to the router (normally via your microfilter/splitter), you can check that the router is online and has connected to the ISP successfully. From the main menu select >> Online Status and a screen like this will appear :
Don't be overwhelmed by all of this information; it's quite easy to follow and there are only a couple of pieces of information which are needed to confirm correct operation.
The bottom section ADSL Status confirms the modem's status :
Ready - No ADSL signal detected.
Initialising - ADSL signal detected. Initialising Modem.
SHOWTIME - Modem is trained and connected
In the SHOWTIME state the line speed and SN ratio are also shown.
Once the router is in showtime state, it will automatically log into your ISP. This is indicated by the WAN Status section. The mode should be shown as PPPoA and the IP address which the router has assumed from your ISP will be shown under IP Address . In our example, that is 215.120.215.5. Depending on your service option with your ISP, that will change each time you log in (dynamic address) or it will always be the same (static address). This is generally known as your public (or WAN facing) IP address.
In summary, if you have a public IP address shown, the router is set up and logged into your ISP correctly. You should now be able to surf the internet ! Try entering a web address into your browse (for example www.draytek.co.uk !).

From PCs on your network, you should be able to ping IP addresses, and URLs on the Internet. This is normally done from the command (DOS) prompt in Windows. For Mac users, various ping utilities are available. Try a ping like this :
```
ping www.draytek.co.uk
```
You should get some ping replies, and the time to reply is shown for each (e.g. 50ms). If pinging a URL like that does not get a reply, try to ping an IP address (it must be one which is active and that can reply!) :
```
ping 194.153.0.18
```
If the numeric IP address replies, but the URL (web address) doesn't, then that suggests that the PC has a problem resolving URLs (converting from a URL to an IP address). URLs are resolved by use of a DNS server; the router can act as a DNS proxy to your ISPs actual DNS servers. The DNS servers are set on the PC, or if left blank, on the router either automatically when it connects to the ISP, or manually from the router's LAN TCP/IP menu.

If the PCs on your network cannot ping the Internet, you can check if the router itself can ping the internet. If you telnet to the router (see main FAQ for details on how to run telnet) then you can try to ping an external IP address (i.e. one elsewhere on the internet). If the ping comes back, then that confirms that the router is happily connected to the Internet and can send/receive data. Pings will have a trip time, for example 97ms.

You can also ping from the router to an internal IP address, e.g. ip ping 192.168.1.10. Note that the IP address example given above may not be a real address - you must ping a known/real/active IP address. If the address doesn't exist, or is unreachable, you will not get a ping reply.

If you cannot get the router logged into the ISP, you can telnet to the router and check the call log (log -c). If it shows a CHAP failure then either your username or password is almost certainly incorrect. The "ISP Name" field is arbitrary so you can put anything you like in there, but the username and password must be correct. Windows 95/98/2000/ME/XP all have a Telnet program built in. For other Operating systems, you can normally download a freeware Telnet utility. To run regular Telnet under Windows select as follows :

Windows2000 and WindowsXP have a 'DOS' based Telnet program, so you cannot capture text with it. Instead you can use Windows Hyperterminal, and select Port 23 (telnet) connection rather than a modem or COM port:

Here is an example log :

In the above log, the router logged in successfully. If your ISP "idle timeout" is set to always-on (-1) then the Dial-Up Triggered by.... line will not show. When the LINK light on the router comes on, the router is successfully logged in.

In the above example log, the login has failed, most probably due to an incorrect username or password.
If you need to capture the log text, for example to send it to your support contact for examination, you need to open a Telnet session to the router, as shown above and start a text capture (give it a suitable filename, for example fred01.txt.
Then enter the appropriate log commands to display the logs, and finally close the text capture, which will leave you with a text file you can email.